Refund policy
At kat & coat, every set is crafted with care to bring you a luxury press-on experience. We want you to feel confident in your purchase, and we are here to help if something isn’t quite right.
Due to the handcrafted and hygienic nature of our products, we are unable to accept returns and exchanges.
We encourage you to carefully review your order and select your size using our Size & Shape Guide before checkout. Your trust means everything to us, and we uphold the highest standards of health and safety in every order.
Faulty Items
While rare, if your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with your order number and photos of the product. We’ll be happy to make it right with a return or exchange.
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Email support@katandcoat.com with your order number and photos.
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Our team will review your request and respond within 5 business days.
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If approved, we’ll provide next steps to resolve your order.